Frequently Asked Questions (FAQ)
We’re always ready to help! Other than general information and common concerns, our service center also provides solutions for any problems that you may encounter. Check out now!
1. How to join and create an IBET789 account?
Kindly register with our customer service team (+959-2612-88899 or +959-2635-88899) with your real name, phone number, and your bank account (for withdrawal purpose). Once registration is done, kindly make a deposit. After that, you will create an account for you within 15 minutes. Also, you can register online through our IBET789 online registration form, and it would be quicker and easier.
2. What is IBET789's business hour?
We are open 24 hours a day, 7 days a week, 365 days a year. You can always contact us if you have any question, our friendly and professional customer service team are still ready for you.
3. How the exchange rate count between Myanmar Kyats and Unit?
In Myanmar, our exchange rate is 1 Unit equal to 1,000 MMK (Myanmar Kyats). For example, if you make a deposit of 1,000,000 MMK, then you will get 1,000 Units in your account.
4. How to deposit or top-up my IBET789 account?
We have several banks and payment methods for you to deposit such as Wave Money (Wave Pay), KBZ Bank, KBZ Pay, CB BANK, AYA Bank, OK$, M-Pitesan, Yoma Bank and many more. After transfer, the money simply sent the bank receipt to us, and once we received it, then we will deposit to your account within 5 minutes.
5. How to withdraw or cash out credit from IBET789?
Contact our customer service team with any social media (Facebook Messenger, Viber, Line, WeChat) and tell us the amount you would like to withdraw or cash out. The amount will be deducted from your IBET789 account, and bank into your bank account within 30 minutes as well.
6. What is the maximum and minimum amount for deposit and withdrawal?
There’s no maximum amount for both deposit and withdrawal. Somehow, the minimum deposit amount is 10,000 MMK (Myanmar Kyats), and the minimum withdrawal amount is 20,000 MMK.
7. Can I get help with a betting problem?
Absolutely. In Myanmar, we are offering free support and help to every member. Some more, based on our professional soccer betting and live gambling knowledge, we believe we can solve all your problems for you.
8. What device can I play on?
Nowadays, you can use any of your devices such as Huawei, Oppo, iPhone, XiaoMi, Samsung, Laptop, Desktop, Tablet to log in your IBET789 account and place your wager.
9. What website browser can support IBET789 betting site?
Our betting site support to all different browsers, including Google Chrome, Firefox, Safari, Microsoft Edge, or any other web browser. Also, we recommended our player to use Google Chrome for best view and higher stability.
10. What happens if I lose my Username and Password?
It’s simple, just contact our IBET789 customer service center, we’ll reset a new password and sent to you with your username after ownership verification is done.
11. Can I have more than one IBET789 account?
Unfortunately, each member can only own one IBET789 account at the same time, and if any member who uses some improper methods to obtain two accounts will cause their accounts to be frozen permanently.
12. Can I change a new IBET789 account?
Changing a new account is always free of charge service. Every member can change a new account without any reason or application. Some more, once the new account has been created, we will move your remaining balance to the account, and your previous account will be closed permanently.
13. Can I bet when I am oversea?
It depends on what country you are visiting. Usually, our IBET789 betting website works on Asian country including Myanmar, Singapore, Malaysia, Vietnam, Thailand, and Cambodia without any restriction. Also, you don’t need any other application or software to place your wager.
14. How can I be an agent of IBET789?
We’re open to everyone who wants to become a IBET789 agent. Firstly, you are required to register with our customer service, and our team will explain to you the agent policy and profit share. Our minimum deposit for an agent account is 100,000 Myanmar Kyats.
15. What types of bets can I place?
With sports betting, there are many different types of bets that you can place, such as Asian Handicap, Myanmar Odds, Over/Under, Odd/Even, Correct Score, Mix Parlay, Outright. In fact, it’s too many for us to cover them all here. However, you can log in to our betting site, and you will see it on the left-hand side.
16. How long does the final result come out after the match is finished?
Within 15 minutes after the end of the game. This is because we need time to confirm the official scores with the event organizer to avoid causing mistakes.
17. What is Mix Parlay and how to win?
Mix Parlay is a bet type that allows you to place a bet on three different soccer events in one ticket. All of your chosen winners must be successful in winning the bet.
18. Will I be charged a fee for withdrawals?
Withdrawals are totally free of charge. The amount you request for withdrawal will be the amount that transfers to your bank accounts for sure.
19. What is Turnover/Rollover Requirement?
Turnover/Rollover is your total valid bet amount that excluded cancelled bets, draw result, refunded tickets, and rejected tickets.
If you bet 3 tickets with each ticket 100,000MMK, and the final result is win/lose/win.
Then your Turnover/Rollover amount will be 100,000 + 100,000 + 100,000 = 300,000.
20. Can I withdraw to someone else’s bank account?
For the most part, we would recommend never using somebody else’s bank account for withdrawal. If for any reason, you may have to do this, then please contact our customer service personally, and our team will request a details verification with you.
21. Do I have to pay any tax on my betting winnings?
Regarding Myanmar’s law, there’s no tax levied upon bettor from their winnings, all the tax proceedings are raised from by IBET789.